In leadership, we all share two realities. The first is that we will inevitably face crisis situations at different points in time throughout our careers. A major system malfunctions creating customer experience woes - a team member is unable to deliver on a deadline -...
Despite the rocky start to the Trump presidency and growing concerns about business risk, post-election confidence is holding up. To succeed in an environment characterized by both more confidence and more uncertainty, leaders must focus on intelligent risk taking. [vc_separator type="transparent"] Growing Confidence and Uncertainty US stock indexes...
"Change" can become a dirty word. For some, it can come to represent the failure of existing efforts and processes, unexpected challenges or simply a deviation from what is operationally comfortable and familiar. This distaste for rethinking old assumptions runs deep and manifests in the form of change resistance...
Do you struggle to overcome resistance to change in your organization? Whether it's shifting strategic objectives, changing organizational leadership or new roles and responsibilities, chances are your organization has experienced significant change in the past year. Unfortunately, tried-and-true, top-down approaches to driving change are proving...