A checklist of technical requirements to ensure the best experience with ExecOnline.
Our learning platform streams video for the lectures within the course. Our videos work with our standard browser list. Depending on your browser and operating system combination, Flash may be required.
Click the Play button on the video below. If you can see & hear this video, you are all set:
If for some reason the video doesn’t work for you, we also support Vimeo and YouTube in some circumstances.
While ExecOnline hosts most of its lecture content on its own video player, certain video resources, such as module introductions, recordings of live events and platform orientation videos, may be hosted on Vimeo. Check to see if you have access to Vimeo by clicking this link.
ExecOnline uses Blue Jeans Network video conferencing technology for our video conferencing.
To attend live meetings, for users that cannot use Chrome or Firefox (using Internet Explorer or Edge for example), the ExecOnline Meetings Desktop application is required. This is a separate, downloadable desktop application that needs to be installed prior to attending a meeting. The Tech Check in the Welcome module provides step-by-step installation instructions. Contact email@example.com if you require assistance.
To ensure email delivery please have your IT department white list the following IP ranges:
ExecOnline Platform users in China may experience connectivity issues due to China’s restricted access to various websites, including, potentially, our Platform. Below are potential steps to address such issues:
For more information on the Great Firewall and additional solutions see – http://en.wikipedia.org/wiki/Golden_Shield_Project