System Requirements
The ExecOnline Platform is a web based application that is used for our online course delivery. Our platform works on modern browsers such as Chrome and Edge as well as mobile browsers on platforms such as iOS and Android. Most of the program content is web based, but we also leverage Office and PDF formatted documents. In some corporate environments, access to specific web resources may be blocked or limited. See below for the detailed list of requirements.
Our corporate support team is available to work with your IT specialists to ensure a smooth on-boarding for your participants. Email support@execonline.com to setup an on-boarding call.
IT Checklist
Required Software
- Modern browser such as Chrome or Edge. See below for a specific list.
- Microsoft Office (including Word, PowerPoint, Excel) – Documents are provided to the participants throughout the course. Participant also can submit their assignments using these formats.
- Adobe Acrobat Reader (recommended)
Minimum Hardware Requirements for PC users:
- Operating System: Windows 10, Windows 8, Windows 7 SP1 and above, Windows Vista SP2 and above, Windows XP SP3
- RAM: 4 GB
- 50MB of free space
- CPU Speed: Dual core 2.4 GHz+ i5 or i7 series Intel processor or equivalent AMD
- Internet Connection: Broadband +2Mbps
Minimum Hardware Requirements for Mac users:
- Operating System: Apple OS X 10.6
- RAM: 4 GB
- CPU Speed: Dual core 2.4 GHz+
- Internet Connection: Broadband +2Mbps
Supported Browsers:
- Google Chrome version 45.0 and above
Note that Chrome doesn’t support the Screen Sharing feature without an extension. Screen Sharing can optionally be used during live meetings. If you would like to screen share, the extension can be found here: https://chrome.google.com/webstore/detail/blue-jeans-meeting/nodamnmigpadbnfioofpbacngdlcidgn - Mozilla Firefox version 13.0 and above
- Microsoft Edge
- Safari version 7 and above.
Note that with the exception of live meetings, we also support Mobile Safari on iOS devices.
Required Peripherals for Live Video Conferencing:
Video conferencing is an important part of our programs.
- Webcam – Almost all native (integrated) webcams are compatible.
- Headset is highly recommended
- Microphone built-in with laptop or USB microphone
Platform Access
Testing Platform Access
To test your ExecOnline Platform access, visit https://platform.execonline.com/p3 and confirm that you see the screen below:

Bandwidth
Testing Your Bandwidth
To test your bandwidth, visit http://www.speedtest.net/ and click on “Begin Test”.
Be sure your connection is 2 Mbps or higher.

Scheduling
Test our live meeting scheduler
To ensure you have access to scheduler click here. You successfully accessed the scheduling system if you were able to view a screen similar to this:

Video Playback
Testing Video Playback
Our learning platform streams video for the lectures within the course. Our videos work with our standard browser list.
Click the Play button on the video below. If you can see & hear this video, you are all set:
- Mac
- Safari: HTML5 Video
- Chrome: HTML5 Video
- Firefox: HTML5 video in new versions; Flash may be required with older versions
- Windows
- Edge: HTML5; Video is supported without Flash
- Chrome: HTML5 Video
- Firefox (21+): HTML5; Video is supported without Flash
If for some reason the video doesn’t work for you, we also support Vimeo in some circumstances.
While ExecOnline hosts most of its lecture content on its own video player, certain video resources, such as module introductions, recordings of live events and platform orientation videos, may be hosted on Vimeo. Check to see if you have access to Vimeo by clicking this link.
Video Conferencing
ExecOnline uses Blue Jeans Network video conferencing technology for our video conferencing.
- For the best experience, use the Chrome browser to access your courses where video conferencing is natively supported.
- To install and/or test your installation, visit our Tech Check segment within your course.
- Mobile Live meetings are not currently supported
- For detailed network configuration and troubleshooting see Blue Jeans Configuration Appendix below
BlueJeans Configuration Appendix
- Firewall: For the BlueJeans experience, we recommend to open up our ports alongside all of the Blue Jeans IP Ranges. Click here to learn about our Ports & IP Ranges.
- Click here for other Bluejeans system requirements.
Email Delivery
To ensure email delivery please have your IT department white list the following IP ranges:
- *.mktomail.com (include the following IPs)
199.15.214.45
199.15.214.46
199.15.214.47
199.15.214.48
199.15.214.49
199.15.214.50
199.15.214.199
199.15.214.200
199.15.214.201
199.15.214.202
199.15.215.77
199.15.215.78
199.15.215.79
199.15.215.80
199.15.215.81
199.15.215.82 - email.execonline.com
192.254.116.217
Great Firewall of China
ExecOnline Platform users in China may experience connectivity issues due to China’s restricted access to various websites, including, potentially, our Platform. Below are potential steps to address such issues:
- Check with your IT department to see if you have a corporate solution
- VPN software or Virtual Private Network software. Astrill is a popular VPN solution in China. StrongVPN is another solution. There are many others.
- There are a number of free proxy servers—which are less reliable but free and there is nothing to install
For more information on the Great Firewall and additional solutions see – http://en.wikipedia.org/wiki/Golden_Shield_Project