Leading Operational Excellence

Give your leaders effective tools to align their capabilities to your organization's customer value proposition.

play PROGRAM OVERVIEW 2:45
Program Duration

6 weeks

Time Commitment

30 hours
(5 hours/week)

Certification

MIT Sloan School of Management Certificate of Completion

About the Program

Leading Operational Excellence, a 6-week leadership development program, delivers participants the most effective tools to align their operational capabilities to service their customer value propositions. This cross-functional program will foster improved perspective and decision-making through better alignment of operations and non-operational executives. The curriculum is designed to be high-impact for a broad range of product and service industries such as IT, healthcare, financial services, consumer products and industrials.

Program Overview

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Who Should Attend

  • Senior Leaders
  • Mid-level & Team Leaders
  • Project Managers
  • Directors

Program Structure

  • 6 week duration, 30 hours to complete requirements
  • 10 hours of on-demand, HD lectures
  • Professor interactions, group learning, and optional coaching sessions
  • Facilitated intra-company team meetings
  • Final project, which integrates weekly activities

Key Takeaways

  • Align operations to your company’s business model
  • Reengineer processes to better serve your customers
  • Accurately measure operational performance
  • Reduce costs by optimizing human capital allocation and inventory
  • Create a culture of performance improvement

Upcoming Program Dates

  • Feb 28 – Apr 10
  • Apr 26 – Jun 5
  • Jul 11 – Aug 21
  • Sep 5 – Oct 16
  • Oct 24 – Dec 4

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Experienced Faculty

  • Zeynep Ton

    Professor of Operations Management, MIT Sloan School of Management

    Zeynep Ton is a Professor of the Practice at the MIT Sloan School of Management. Her research focuses on how organizations can design and manage their operations in a way that satisfies employees, customers, and investors simultaneously. Her work has been published in a variety of journals, includin…

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  • Charles Fine

    Chrysler Leaders for Global Operations Professor of Management, MIT Sloan School of Management

    Charles Fine is the Chrysler Leaders for Global Operations Professor of Management at the MIT Sloan School of Management. SInce 2015 he has also served as CEO, President, and Dean of the Asia School of Business (in Kuala Lumpur), established in collaboration with MIT Sloan.

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Additional Information

  • Will I receive a grade or university credit?

    Our programs are designed for busy professionals. Participants are expected to spend 4-5 hours each week watching video lectures and completing assignments. There are also live online sessions most weeks, which last 1-1.5 hours each.

  • How long does the program last?

    2Our programs are designed for busy professionals. Participants are expected to spend 4-5 hours each week watching video lectures and completing assignments. There are also live online sessions most weeks, which last 1-1.5 hours each.

  • Will I receive a grade or university credit?

    3Our programs are designed for busy professionals. Participants are expected to spend 4-5 hours each week watching video lectures and completing assignments. There are also live online sessions most weeks, which last 1-1.5 hours each.

  • How many hours per week am I expected to devote to the program?

    4Our programs are designed for busy professionals. Participants are expected to spend 4-5 hours each week watching video lectures and completing assignments. There are also live online sessions most weeks, which last 1-1.5 hours each.

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