Leading Operational Excellence

Give your leaders effective tools to align their capabilities to your organization's customer value proposition.

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play PROGRAM OVERVIEW 2:45
Program Duration

6 weeks

Time Commitment

30 hours
(5 hours/week)

Certification

MIT Sloan School of Management Certificate of Completion

About the Program

Leading Operational Excellence, a 6-week leadership development program, delivers participants the most effective tools to align their operational capabilities to service their customer value propositions. This cross-functional program will foster improved perspective and decision-making through better alignment of operations and non-operational executives. The curriculum is designed to be high-impact for a broad range of product and service industries such as IT, healthcare, financial services, consumer products and industrials.

Program Overview

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Who Should Attend

  • Senior Leaders
  • Mid-level & Team Leaders
  • Project Managers
  • Directors

Program Structure

  • 6 week duration, 30 hours to complete requirements
  • 10 hours of on-demand, HD lectures
  • Professor interactions, group learning, and optional coaching sessions
  • Facilitated intra-company team meetings
  • Final project, which integrates weekly activities

Key Takeaways

  • Align operations to your company’s business model
  • Reengineer processes to better serve your customers
  • Accurately measure operational performance
  • Reduce costs by optimizing human capital allocation and inventory
  • Create a culture of performance improvement

Upcoming Program Dates

  • Feb 28 – Apr 10
  • Apr 26 – Jun 5
  • Jul 11 – Aug 21
  • Sep 5 – Oct 16
  • Oct 24 – Dec 4

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Experienced Faculty

  • Zeynep Ton

    Professor of Operations Management, MIT Sloan School of Management

    Adjunct Associate Professor Zeynep Ton examines how organizations can design and manage their operations in a way that satisfies employees, customers, and investors simultaneously. Her earlier research focused on the critical role of store operations in retail supply chains.

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  • Charles Fine

    Chrysler Leaders for Global Operations Professor of Management, MIT Sloan School of Management

    Professor Charles Fine is a leader in supply chain strategy and value chain roadmapping, with a particular focus on fast-clockspeed manufacturing industries. Fine’s work has supported design and improvement of supply chain relationships for many global enterprises.

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Additional Information

  • Will I receive a grade or university credit?

    Our programs are designed for busy professionals. Participants are expected to spend 4-5 hours each week watching video lectures and completing assignments. There are also live online sessions most weeks, which last 1-1.5 hours each.

  • How long does the program last?

    2Our programs are designed for busy professionals. Participants are expected to spend 4-5 hours each week watching video lectures and completing assignments. There are also live online sessions most weeks, which last 1-1.5 hours each.

  • Will I receive a grade or university credit?

    3Our programs are designed for busy professionals. Participants are expected to spend 4-5 hours each week watching video lectures and completing assignments. There are also live online sessions most weeks, which last 1-1.5 hours each.

  • How many hours per week am I expected to devote to the program?

    4Our programs are designed for busy professionals. Participants are expected to spend 4-5 hours each week watching video lectures and completing assignments. There are also live online sessions most weeks, which last 1-1.5 hours each.

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