Leading Operational Excellence
Give your leaders effective tools to align their capabilities to your organization's customer value proposition.
Next Available Program
April 29 - June 9
30 hours (5 hours/week)
MIT Sloan School of Management Certificate of Completion
Who Should Attend
Senior Leaders, Mid-level & Team Leaders, Project Managers, Directors
Leading Operational Excellence, a 6-week leadership development program, delivers participants the most effective tools to align their operational capabilities to service their customer value propositions. This cross-functional program will foster improved perspective and decision-making through better alignment of operations and non-operational executives. The curriculum is designed to be high-impact for a broad range of product and service industries such as IT, healthcare, financial services, consumer products and industrials.
|February 2019||April 2019||July 2019||September 2019||October 2019|
|Program Start||February 25||April 29||July 15||September 9||October 28|
|Program End||April 7||June 9||August 25||October 20||December 8|
Adjunct Associate Professor of Operations Management
Adjunct Associate Professor Zeynep Ton examines how organizations can design and manage their operations in a way that satisfies employees, customers, and investors simultaneously. Her earlier research focused on the critical role of store operations in retail supply chains.
Chrysler Leaders for Global Operations Professor of Management
Professor Charles Fine is a leader in supply chain strategy and value chain roadmapping, with a particular focus on fast-clockspeed manufacturing industries. Fine’s work has supported design and improvement of supply chain relationships for many global enterprises.
I really liked using data from my own company to solve real life problems. I thought the lectures were very clear, and the length of each module was good. It was nice, psychologically, to see 6 minute lecture segments instead of 60 minute segments. The interactive activities between lectures were very helpful. The professors were great.
The business case examples were excellent, relevant and made it easier to understand the principles being taught. The overall quality aspect of the technology piece was excellent. The assignments were very good as far as the expectation related to the material being taught. The email follow ups kept you on track.
I really enjoyed the on-demand lectures and the section meetings. Learning about how other companies run their operations was extremely beneficial. This allowed us to make the connection between the overall concepts and how they have been successful and unsuccessful in their application.
Financial Services Company
Our programs are designed for busy professionals. Participants are expected to spend 4-5 hours each week watching video lectures and completing assignments. There are also live online sessions most weeks, which last 1-1.5 hours each.
Our leadership development programs last 6 weeks. Additionally, you will complete a short orientation prior to the official start of the program.
Upon successfully completing the program, you will receive a certificate of completion from the sponsoring business school. ExecOnline provides non-degree programs for which no grades or university credits are provided.
Our programs are designed for busy leaders—managers, directors, VPs, and C-suite—with the drive and desire to solve their organization’s critical business challenges. Our short, focused programs allow you to develop solutions for both near- and long-term challenges—without disrupting your day-to-day responsibilities.
Yes. You will develop a project of your choosing that addresses your organization’s critical business challenges. At the completion of the program, you will have produced an implementation-ready project, designed to make a fiscal and business impact.
Yes. You can stay connected to ExecOnline through our alumni group, which allows you to interact with peers to generate support and networking opportunities.